Privacy Policy BHM Privacy Policy Overview

1. Overview

Your privacy is very important to BHM (Be Here Meow). Accordingly, BHM has developed this Policy in order for you to understand how we collect, use, communicate, and disclose personal information. The following outlines our privacy policy.

  1. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  2. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  3. We will only retain personal information as long as necessary for the fulfillment of those purposes.
  4. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  5. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  6. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  7. We will make readily available to customers information about our policies and practices relating to the management of personal information.

BHM is committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

2. Sharing Images on BHM

By clicking “share” and sharing an image, you acknowledge that you understand and agree to the BHM Privacy Policy and the BHM Terms of Service. Your image will be publicly available at a unique URL which cannot be easily guessed. It’s your responsibility and decision to share this URL and you may email hello@beheremeow.app to request the URL be removed and the image permanently deleted from the BHM database. Please note that aside from contest submissions, BHM does not track user-specific data regarding shared files and we typically have no way of determining the original author of a file.

How do I request an image I shared be deleted?

You may email hello@beheremeow.app with the URL of the shared image and BHM will review and respond to your request within 72 hours. BHM will work diligently to respond to any reasonable request for URL removal upon receiving an electronic notice delivered to hello@beheremeow.app. We appreciate your understanding and hope you enjoy sharing images safely on BHM!

Digital Millennium Copyright Act (DMCA) Notices

Any DMCA claims will be addressed within 48 hours and proper DMCA notices must be electronically delivered to dmca@beheremeow.app for a timely response.

3. BHM and the Children’s Online Privacy Protection Act (COPPA)

BHM is proud to uphold privacy practices that meet the COPPA rule requirements specified by the Federal Trade Commission (FTC).

How does BHM handle children’s information?

NOTE TO PARENTS

BHM has developed BHM to be an enjoyable experience for users of all ages, including those under 13. Please use your due diligence and talk to your children about posting and sharing any pictures online. BHM has a built in sharing feature which allows users to generate an unique URL to share their image with others. Talk to your kids about the importance of never posting any personal information in shared images such as your name, pictures of your home, your phone number, or your home address. If you have any questions or comments about this Policy, please contact us using the contact information provided at the end of this page.

BHM is committed to compliance with the Children’s Online Privacy Protection Act (“COPPA”) , a federal law designed to protect children online. We take children’s privacy seriously and encourage parents to take an active role in protecting their children’s privacy and online experience at all times. Except as otherwise outlined in this Policy, we do not collect personal information from users of the Services. Please contact hello@beheremeow.app with any questions regarding BHM or how BHM handles your information.

Collection and Use of Children’s Personal Information

BHM may collect and store anonymous identifiers such as cookies and session information from children without parental consent for the purpose of support the internal operations of BHM or Service or as otherwise permitted under COPPA.

BHM may collect and store other personal information about children if this information is submitted by a child with prior parental consent or by the parent or guardian of the child. Such instances include when users contact BHM for support via the contact forms embedded on BHM’s company website. When users submit information, we ask they verify their dates age and understand our Privacy Policy.

BHM may collect and store the following types of personal information about a child when submitted by a child with prior parental consent or by the parent or guardian of the child: first and/or last name, email address, parent’s or guardian’s name, and parent’s or guardian’s email address. BHM may also collect the child’s mailing address and/or telephone number when necessary to respond to an inquiry or fulfill a transaction, such as sending the winner of a contest or sweepstakes the awarded prize.

When making a purchase on BHM, we may collect a username and password from registrants for the purpose of saving that user’s order and account information. Additionally, we are prohibited by COPPA from conditioning a child’s participation in an activity - like contests - on the child’s disclosure of more personal information than is reasonably necessary to participate in the activity. This means that if we don’t need a specific piece of information (like the child’s phone number) to allow the child to participate in a contest, we simply won’t ask for it, even with parental consent.

Disclosure of Children’s Personal Information

We do not share your personal information with third parties other than as described in our Privacy Policy, Terms of Service, and BHM EULA. Your privacy is important to us and we never sell your or children’s information to third parties. Your information is only used to fulfill an order or inquiry and to improve BHM’s products and services.

Parental Access

A parent who has already given BHM permission to collect and use their child’s personal information can, at any time, do the following: (1) review, correct, or delete the child’s personal information; and/or (2) discontinue further collection or use of the child’s personal information. To do so, please contact hello@beheremeow.app with your name, email, and any shared image URLs you wish to remove. Please be sure to also include your child’s name and email address. Alternatively, you may contact us at:

BHM, Inc.
4642 NE Holman St.
Portland, OR 97218

For any other issues, please contact hello@beheremeow.app and BHM will be happy to handle your request.

4. Information Security

BHM has established company policies in an effort to protect your personal information against loss, misuse and unauthorized access, disclosure, alteration and/or destruction. For example, BHM strives to provide only those employees performing a legitimate business function with access to any user’s personal information. BHM also reviews its security procedures periodically to consider appropriate new technology and updated methods.

BHM retains your information for business purposes, for as long as your account is active, and/or as long as is reasonably necessary to provide you with our products and services. BHM will also retain your information as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We may also retain cached or archived copies of your information for a reasonable period of time.

Despite our efforts, please be aware that no security measure is ever perfect or impenetrable. To that end, BHM will notify users of a data breach when BHM determines that is reasonably necessary in accordance with applicable law.

5. BHM and the EU General Data Protection Regulation (GDPR)

BHM is committed to privacy and that’s why our Privacy Policy already adhered to the the high standard of the new European data protection law known as GDPR, and why BHM is ensuring we maintain those rights and extend them to all our users, inside and outside the EU.

Where is my data stored?

Documents stored on Google's Firebase servers

All documents created with BHM are stored on Google's Firebase servers and synced with your devices. This ensures that your documents are accessible from anywhere while being securely stored on a reliable cloud platform. Read more about Firebase's privacy practices.

Cloud Storage and Synchronization

We use Google's Firebase for both storage and synchronization of your documents. This integration allows for seamless access and synchronization across your devices, providing an efficient and reliable service.

Shared documents on BHM

Documents shared via BHM are securely stored with Cloudflare's robust security solutions. Cloudflare provides enhanced security features and a distributed delivery network to ensure your data is both safe and quickly accessible. Learn more about Cloudflare's privacy policy.

To maintain your privacy, all shared documents are given a unique, secure URL. Furthermore, we employ encryption for filenames to further protect your information.

Is my data secure?

We implement data encryption both in transit and at rest, ensuring that all our data on the servers, including underlying storage, backups, replicas, and snapshots, are encrypted. When you share a document via BHM, the data is encrypted while in transit and securely stored with Cloudflare's advanced security solutions. We use Google's Firebase for seamless synchronization and storage, which also adheres to strict security measures to protect your data. For more details on the security practices, you can read about Firebase's security and Cloudflare's privacy policy.

What Third Party services do you use?

We use a number of third parties to store user data in order to provide/improve our services:

  • We use Cloudflare for analytics, ensuring privacy-first tracking of page views. See Cloudflare's privacy policy.
  • Payments are securely processed through Stripe; we don’t store payment details. See Stripe's privacy policy.

Compliance

The provider that hosts BHM maintains multiple certifications for its data centers, including ISO/IEC 27001:2013 compliance, PCI certification, and SOC reports. For more information about their certification and compliance, please visit the Digital Ocean Security website and the Digital Ocean Compliance website.

You can find out more about our policies in our Terms of Service. If you have any questions about security at BHM, please contact our Customer Support team.

6. Updates

Policy Adopted: 01 JAN 2024
Policy Updated: 15 MAR 2024